COVID-19 Our policies

Dear customers

We are continuing to service our customers during the COVID-19 pandemic and would like to let you know of the policies and procedures our contractors are following:

  • Washing hands regularly
  • Carrying Hand Sanitiser in their cars and regularly using after pickup and deliveries
  • Wearing disposable gloves whilst handling washing and throw these out after every washing job
  • Offering hot washes instead of cold washes if customer requires it
  • If a contractor gets sick with COVID-19 they will cease working immediately for 14 days or until all clear

We also ask that our customers tell us if you or anyone in your household/business becomes sick with COVID-19 to let us know and cancel your booking immediately.

We will continue to operate while it is safe to do so and we are following advice from Australian Government and QLD Health during this time.

If you have any concerns please contact info@thelaundrylady.com.au.