Clothing Alterations & Repairs – Hello Tailr

Laundry Lady and Hello Tailr

The Laundry Lady has partnered with Hello Tailr to bring convenient, high-quality, and ethical clothing alterations and repairs directly to you. Now, alongside our trusted laundry services, you can easily extend the life of your wardrobe with just a few clicks! Our partnership will include services such as zipper repair, seam and hole repair, waist and strap adjustments, and much more!

About Hello Tailr

Hello Tailr is a fashion tech startup dedicated to changing consumer behaviour by making eco-conscious and socially aware fashion choices easy and accessible. Hello Tailr leverages technology and the convenience of the gig economy to connect you with a network of highly talented tailors across Australia. They’re bringing convenience and ease to the world of alterations and repairs.

Ethical and Socially Conscious Partners

Choosing Hello Tailr means choosing to support ethical work practices. Hello Tailr proudly partners with incredible social enterprises committed to tackling long-term unemployment and paying ethical wages:

By using this service, you are directly supporting these organisations and their mission to provide training and meaningful work. By choosing to alter and repair your clothes through this partnership, you are not only making an environmentally responsible decision but also helping to build a more equitable and sustainable fashion industry in Australia.

FAQs

What services will be available?

Bring your garments back to life! Alteration and repair services will range from $9 to $75 and include:

Zipper Repair
Seam & Hole Repair
Waist & Strap Adjustments
Sleeve Shortening
…and much more!

How long will my alterations take?

The majority of orders are picked up and returned in less than two weeks.

We recommend allowing three weeks for all orders in case of unforeseen delays.

If specialised accessories (like zippers or buttons) need to be sourced, please allow up to four weeks.

What is the pricing structure?

Prices for clothing alterations range from $9 to $75. You can view a detailed breakdown of all services and pricing on the Hello Tailr website: https://hellotailr.com/pages/services

Where are the tailors located?

Hello Tailr’s head office is in Melbourne, Australia. The social enterprises they partner with are based in Coburg, Collingwood, and Marrickville. Additionally, their in-house tailors generally work from home across the network.

Important: While we are excited to partner with Hello Tailr, please remember that The Laundry Lady and Lad delivery team are only responsible for your scheduled laundry services. They are not authorised to accept items for alteration or repair. To ensure your garments are safely processed, all alteration orders must be placed and managed directly through the Hello Tailr platform, following their specific pickup and drop-off instructions. Do not give your repair items to your Laundry Lady or Lad. The clothing alteration and repair service is offered through an exclusive partnership with Hello Tailr, an independent third-party provider. This service is governed by Hello Tailr’s terms and conditions and is not a service delivered or guaranteed by The Laundry Lady.