Home blogExclusive: Mackay mum’s inspiring journey as a Laundry Lady to launch her small business dream

Exclusive: Mackay mum’s inspiring journey as a Laundry Lady to launch her small business dream

Laundry Lady in Mackay

Like many busy mums (and dads) juggling the 9-5 office job and school runs, Bianca sought a better work-life balance where she could reclaim her weekends.

“I saw an advertisement on Facebook that Laundry Lady was looking for people in Mackay, and I decided: ‘why not look into it?’” she says of coming across the Laundry Lady opportunity.

After doing a bit of research, Bianca decided to complete the online application form, tee up an interview, and chase her entrepreneurial dreams.

“I had recently changed positions at work and had been struggling with the pressures of work/life balance,” she says.

Bianca is one of nearly 200 Laundry Ladies and Lads working right across Australia. Laundry Lady has been operating since 2012, and is the trusted name in pickup and delivery laundry services.

Laundry Lady offers a next-day delivery washing, drying, folding and ironing services with a professional finish and personal touch – and it can be booked online!

Joining The Laundry Lady as an independent contractor offers several key advantages, and you don’t need to have prior business or accounting experience.

As part of the low-cost, low-risk startup, you’ll receive ongoing training and support from the Head Office team and have your bookings managed seamlessly through the digital systems.

Plus, the Marketing Team take care of the online paid marketing and you’ll benefit from the strong backing of a nationally-recognised and award-winning brand.

Day-in-the-life snapshot: schedule of a Mackay Laundry Lady

“I start my day after school drop-offs,” says Bianca, who lives and works in Mackay, Queensland. 

“I have arranged the clients so I don’t backtrack; normally picking up ironing jobs before I pick up my daily washing client, who I pickup from and drop off at the same time.”

Here, Bianca shares what a ‘normal’ Laundry Lady week looks like for her:

Monday: This is my busiest day, anywhere between 7-11 loads

Tuesday: Usually an ironing job and 4-6 loads of washing

Wednesday: Usually an ironing job and 4-6 loads of washing

Thursday: Sometimes an ironing job and 4 loads washing 

Friday: Three loads of washing and an ironing job, normally returning them to customers after school pickup due to having weekends off.

Saturday & Sunday: FREE family time – to enjoy the beautiful weather and sights of Mackay.

Laundry Ladies and Lads are in charge of their own schedules, so they can take leave when they like, and never miss a kids’ sports day (or perfect beach day) again.

Saving customers time – one laundry basket at a time

National Disability Insurance Scheme (NDIS) clients, busy families, and small-scale washing and ironing jobs make up the bulk of Bianca’s workload.

“I enjoy the flexibility it has so I can enjoy time with my family after work and on the weekends.”

Thinking of joining Bianca in the work from home trend and earning some supplementary income from a side-hustle?

Bianca says that once you build your customer base, it becomes “very rewarding”.

“Start with a bigger washing machine if you have the funds, and it pays itself off in the end,” she adds. 

Join the work from home trend

Are you ready to learn more about The Laundry Lady and how it might suit your lifestyle?

Head to our Join the Team page for a free information pack and schedule an interview with our Head Office team.

Your work from home dreams begin here!